Track Order

Once your order has been processed and dispatched, tracking information will be provided where available.

Please note:

  • Tracking information may take a few days to become active after your order has been dispatched.
  • Some orders may be shipped from different fulfilment centres and, where this occurs, may arrive in separate packages.
  • Delivery timeframes are estimates only and are not guaranteed.
  • Delays caused by couriers, customs clearance, weather conditions, high shipping volumes or other circumstances beyond our reasonable control may affect delivery times.

If your tracking information has not updated after a reasonable period, please contact us and we will be happy to assist.

FAQs

You have questions, we have answers.

Auri is based in the United Kingdom. We proudly operate from the UK while sourcing high-quality products from trusted suppliers around the world to bring you the best value possible.

At Auri, we focus on delivering stylish, high-quality accessories without the premium price tag. We carefully source products that offer a luxury look and feel at a fraction of the cost.

Yes. We prioritise quality and design in every item we offer. Each product is selected to ensure it meets our standards for durability, style, and everyday use.

Delivery times can vary depending on the product and location, but most orders arrive within 7–14 business days

You can reach our support team via email or through the contact form on our website. We aim to respond to all enquiries as quickly as possible.