Track Order

Once your order has been processed and dispatched, tracking information will be provided where available.

Please note:

  • Tracking updates may take several days to appear after dispatch.
  • Some orders may be shipped directly from our fulfilment partners and may arrive in separate packages.
  • Delivery estimates are approximate and are not guaranteed.
  • Delays caused by couriers, customs, weather, or high shipping volumes are outside of Auri’s control.

If your tracking has not updated after a reasonable period, please contact us and we will do our best to assist.

Auri is not responsible for delays, lost parcels, or tracking interruptions once an order has been handed to the shipping carrier, although we will work with our fulfilment and logistics partners to help resolve issues where possible.

Please ensure your shipping details are entered correctly at checkout, as we cannot guarantee changes once an order has been processed.




FAQs

You have questions, we have answers.

Auri is based in the United Kingdom. We proudly operate from the UK while sourcing high-quality products from trusted suppliers around the world to bring you the best value possible.

At Auri, we focus on delivering stylish, high-quality accessories without the premium price tag. We carefully source products that offer a luxury look and feel at a fraction of the cost.

Yes. We prioritise quality and design in every item we offer. Each product is selected to ensure it meets our standards for durability, style, and everyday use.

Delivery times can vary depending on the product and location, but most orders arrive within 7–14 business days

You can reach our support team via email or through the contact form on our website. We aim to respond to all enquiries as quickly as possible.